Forgotten password


Self-registered users

If you have forgotten your password, or if your login otherwise does not work, you can renew your password via the Forgot Password service, provided you remember your username or the email address associated with your account. Otherwise, please submit a service request on the Xinfo customer service website.

Xamk users

The password can be changed with bank identifiers at the Xamk identifier service: You can get further instructions and help in possible problem situations by leaving the service request on the Xinfo Customer service.

Haka login users

Follow your organisation's instructions on how to act when you have lost your password.

We are happy to help you in English!
Unfortunately our customer service is not available in Russian.
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